Our policy is 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer you an exchange or refund.
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are faulty or damaged. If you need to exchange it for the same item, email us at firstname.lastname@example.org and send your item to: The Jet Society: 5401 boulevard des galeries, Québec, G2k 1n4, Qc
To return your product, you must mail your product to: Retail, 5401 boulevard des galeries, Quebec, G2k 1n4, Qc
You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Free shipping over 250$
Below 250$, flat rate 10$