Our policy is 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer you an exchange or refund.

*Sale items (if applicable)
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

*Exchanges (if applicable)
We only replace items if they are faulty or damaged. If you need to exchange it for the same item, email us at lajetsocietysocial@hotmail.com and send your item to: The Jet Society: 5401 boulevard des galeries, Québec, G2k 1n4, Qc


Shipping for a return

To return your product, you must mail your product to: Retail, 5401 boulevard des galeries, Quebec, G2k 1n4, Qc

You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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